Conflict Prevention

This half day training session illustrates the basics of human interaction and how to make yourself less concerned, angry and stressed with other people so that confrontational situations are kept to a minimum.

It supports office harmony and business targets such as the reduction of absenteeism, an increase in staff retention whilst promoting acceptance of difference and team work.

There are tips for emotional regulation using fun metaphors such as the elephant and the rider and how to deescalate tricky situations should you get into them.